Wholesale Terms & FAQs

Order Minimums 

Order Minimum: $150

Most items have a pack size of 3 or 6.

Payments

We accept credit card payments via Shopify. Payment is due at the time of fullfillment.

Net Terms

Net 30 terms are available by request for customers in good standing who have placed at least two previous orders. Credit references are required for approval.

Shipping

Domestic US orders are shipped via USPS or UPS ground.

We currently only ship to North America, however, we are working to make our products available in the Canada, the UK, and EU.

If you are interested, but we do not yet ship to your area, please send us an email and we can keep you updated.

Turn Around Times

Orders typically ship within 7-14 days, though most are fulfilled much sooner. We print our Risograph cards in batches, then keep them in stock for quick fulfillment. Because we only offer designs that are currently in stock, your order is not printed to order and can be packed and shipped quickly.

Transit times vary by location, but most U.S. orders arrive within 3–10 business days once shipped.

If your order is time sensitive, please reach out before placing an order.

Who can apply for a wholesale account?

We welcome retailers, boutiques, and other businesses with a valid resale license or tax ID.

Just fill out our wholesale account request form to get started.

In some cases, we may need to request additional information to approve your request.

How do I apply for a wholesale account?

You can apply here, or you can email us with your:

• Full Name
• Company Name
• Company Website
• Email address
• Tax ID number

And we can set it up for you.

Once submitted, we’ll do our best to review your application and get back to you within 2–3 business days.

I didn't get a response to my wholesale account request!

Please check your spam folder for any emails from us. But, please do reach out if you have applied for a wholesale account and have not received a reply! Technical issues can (and do) happen, and we'd hate to keep you waiting.

Is there a minimum order requirement?

Yes, the wholesale order minimum is $150 USD.

Most items have a pack size of 3-6.

How do I place a wholesale order?

Once your account is approved, you’ll receive an email with information to access our wholesale shop. Once logged in with your new credentials, you can view wholesale pricing, pack sizes, and place orders directly through this website. 

What payment methods do you accept?

We accept all major credit cards.

Can I change or cancel my order?

Orders can be changed or canceled within 1 hour of placement. After that, they’re considered final.

Which carriers do you use?

We ship via USPS, or UPS ground.

Do you ship internationally?

We currently only ship to the United States, however, we are working to ship to Canada, the UK, and EU.

How much is shipping?

Shipping costs are calculated at checkout based upon the shipping method you select. We sometimes offer additional discounts and free shipping offers through our newsletter.

What is your return policy for wholesale orders?

All wholesale sales are final. We do not accept returns unless the item is defective or damaged in transit.

What if something arrives damaged?

Please email us within 5 business days of delivery with photos of the damaged items, and we’ll make it right.

Do you offer exchanges?

At this time, we do not offer exchanges on wholesale orders.

Do you offer samples?

Yes, we offer samples of select products. Contact us to request a sample pack.

What if a product is out of stock or unavailable?

We restock regularly. If something you need is sold out, don't worry! Join the "Notify me when available" list on the product page, or get in touch. We can often provide an ETA, place a special order, or reprint an item for you.

If an item is listed as “unavailable,” it generally means it’s not available at wholesale pricing.

Can I sell your products online?

Yes, absolutely - on your retail shop website. But, we do not allow sales on third party platforms like Amazon, Etsy, or eBay.

How do I update my wholesale account information?

You can log in and update your profile anytime. If you would like to connect additional members of staff to your account, just let us know.

What if I forget my password?

Our wholesale shop does not require a password. You will be emailed a new unique code to enter each time you login. Lost your email? Let us know.