Wholesale FAQs

Find answers to our most commonly asked wholesale questions below:

General Information

Who can apply for a wholesale account?

We welcome retailers, boutiques, and other businesses with a valid resale license or tax ID.

Just fill out our wholesale application form to get started.

In some cases, we may need to request additional information to approve your request.

How do I apply for a wholesale account?

You can apply here.

Once submitted, we’ll do our best to review your application and get back to you within 2–3 business days.

I didn't get a response to my wholesale account request!

Please check your spam folder for any emails from us. But, please do reach out if you have applied for a wholesale account and have not received a reply! Technical issues can happen, and we'd hate to keep you waiting.

Is there a minimum order requirement?

Yes, the wholesale order minimum is $100 USD / $140 Canadian / £80 GBP.

Most items have a pack size of 3-6.

Ordering & Payments

How do I place a wholesale order?

Once your account is approved, you’ll receive an email with information to access to our wholesale portal. Then, you can view wholesale pricing, pack sizes, and place orders directly through this website

What payment methods do you accept?

We accept all major credit cards & Paypal.

Do you offer Net Terms or invoicing?

You bet! You may qualify for Net terms after your first two online orders. Reach out to discuss.

Can I change or cancel my order?

Orders can be changed or canceled within 2 hours of placement. After that, they’re considered final.

Shipping & Delivery

How long does shipping take?

Orders typically ship within 1-14 business days. We will communicate when processing your order.

Transit times vary by location, but most U.S. orders arrive within 3–7 business days once shipped.

If your order is time sensitive, please reach out before placing an order.

Which carriers do you use?

We ship via UPS, FedEx, and USPS, depending on the size and destination of your order.

Do you ship internationally?

We currently ship to the UK and Canada, however, we are working to ship to additional countries. If you have questions about VAT, duties, or tariffs, please feel free to reach out.

How much is shipping?

Shipping costs are calculated at checkout based upon a percentage of the order total. We sometimes offer additional discounts and free shipping offers through our retailer newsletter.

Returns & Damages

What is your return policy for wholesale orders?

All wholesale sales are final. We do not accept returns unless the item is defective or damaged in transit.

What if something arrives damaged?

Please email us at info@hellohullabaloo.com within 5 business days of delivery with photos of the damaged items, and we’ll make it right.

Do you offer exchanges?

At this time, we do not offer exchanges on wholesale orders.

Product Info & Availability

Do you offer samples?

Yes, we offer samples of select products. Contact us at info@hellohullabaloo.com to request a sample pack.

What if a product is out of stock or unavailable?

We restock regularly. If something you need is "sold out" feel free to reach out and we can give you an ETA, place a specialty order, or reprint an item for you.

If an item is listed as “unavailable,” it generally means it’s not available at wholesale pricing.

Marketing & Resale

Can I sell your products online?

Yes, absolutely - on your shop website. But, we do not allow sales on third party platforms like Amazon, Etsy, or eBay without prior approval.

Account & Support

How do I update my wholesale account information?

You can log in and update your profile anytime.

What if I forget my password?

Our wholesale portal does not require a password. You will be emailed a new unique code to enter each time you login. Lost your email? Let us know.

Shipping to the UK and EU

Do you ship all of your products to the UK and EU?

No, unfortunately we do not ship all of our products to the UK (but most!) We are working to have a few items updated to be available for our UK customers.

We currently do not ship to the EU. We are working to have our lines available for EU customers.

If you are interested, but we do not yet ship to your area, or ship a specific item to your area, please send us an email and we can keep you updated when these items will be available to you.

Need more help?

Need help with something not addressed here?